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IT Engineer

Company: CTS Group Ltd

We're looking for an all-rounder, experience with Windows Server networks, 2008 & preferably 2012, with Exchange Servers, Active Directory & Group Policy. SQL knowledge would be a plus. General Experience with Windows 7, 8 & 10 Desktop environments.

Standard IP knowledge of internal & external IP address range types is expected, along with basic, subnetting & routing. We would expect that you have experience of dealing with the usual network peripherals, firewalls, routers etc. Cisco experience would be a plus but not essential.

The ability to inspire confidence in clients, meet deadlines and be responsible for the day-to-day support requirements of the clients and the network.

Excellent written & verbal communication skills are a must, with documentation of activities in our Issue Management System.

Valid UK driving licence essential


Job Description:

2nd/3rd Line Telephone & Remote Access Support to CTS Group clients

  • Server administration
  • Solving user problems /answering queries /basic user instruction
  • New user & application setups
  • Day-to-day user/systems support (printer installs, etc.)


Providing support to CTS Group consultants

  • Web-based ‘Manufacturer Knowledge Base’ investigations
  • Providing applications & patches


Providing in-house technical support to CTS Office employees

  • Workstation troubleshooting
  • training & answering queries (re: MS Office based apps.)
  • In-house server /network troubleshooting


Escalation of client requests (systems development & sales) to consultants/account managers.

Occasional on-site support/delivery of goods & services to clients, site auditing & fact-finding visits



Category: Technology

Name: Karen Ogden

Email: enquiries@cts-group.co.uk

Phone: 01235 432 000

To apply for this vacancy please get in touch with the recruiter using the details shown above.

Submit Vacancy

Submission Terms and Conditions

Terms and conditions for submitting a vacancy onto Milton Park’s website: www.miltonpark.co.uk

  • This job vacancy must be based only on Milton Park
  • The company must be a Milton Park occupier
  • This job vacancy will remain live for 3 months or until further notice from yourself
  • This upload will be reviewed by the Marketing Manager for MEPC before it is set live, once it is set live you will receive a confirmation email
  • Please endeavour to contact the Marketing Manager to ensure the vacancy is removed once the position has been filled