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Software Application Specialist - Cisco Webex

Company: ITGL

Role Overview

ITGL has an opportunity for a dynamic, adaptable individual, with a passion for technology and for educating others on the benefits it can bring. Focused on Cisco Webex, you will have the desire to become a trusted expert within our award-winning Cisco Partner organisation. You will work closely with some of the best Cisco collaboration, commercial, and technical consultants in the industry, to convincingly demonstrate Cisco’s Webex collaboration software.

The role will support our sales and client success practices with the development of an overall education strategy for Cisco Webex technology. You will be tasked with educating our existing and potential clients on the benefits and value that the Webex portfolio can bring. The role will involve pre-sale demonstrations, post-sale training, as well as the creation and management of on-demand content.

As the face of ITGL, the successful applicant will demonstrate confidence, professionalism, approachability, and product knowledge during client demonstrations and training. The role requires the ability to demonstrate the power and effectiveness of Cisco’s Webex tools and to capture attention through relevant storytelling, acting as a critical component of the sales cycle.

Responsibilities and Duties

  • Develop comprehensive knowledge of the current Cisco Webex technology stack, learn the value proposition, and become familiar with the product roadmap
  • Support the sales and client success teams as an overlay resource, demonstrating Webex to prospects that have been generated via the marketing team and Cisco referrals
  • Conduct paid for, virtual training sessions for ITGL clients wishing to obtain greater benefit from the tools they have purchased - effectively communicating features, benefits, and managing client expectations
  • Create and manage a portfolio of on demand training content, tailored to client requirements, including short videos, PDFs, and written instruction guides. 

Knowledge, Skills, and Abilities Required

We do not require existing expertise in all areas but expect applicants to possess the ability and drive to achieve expertise within the training that will be provided. An understanding of Cisco Webex is beneficial, along with a passion to learn, the charisma to engage with clients, and a desire to develop your career. The skills and abilities required, include:

  • Experience of demonstrating software applications, preferably cloud based, with an enthusiasm for working with clients and external audiences
  • Proficiency across general office applications
  • High energy and drive with excellent communication abilities
  • Able to approach all situations in a personable and approachable manner
  • Patience and the ability to tailor teaching to various client groups
  • Strong organisational, presentation, and client service skills
  • Engaging interpersonal ability with an ability to actively listen and maintain client focus
  • Self-motivated with the ability to work in a fast-paced environment, multi-task, and quickly adapt to changes. 


  • Opportunity to work with some of the best minds in the industry to help shape your career
  • Be on the cutting edge of new technology and part of a team that is recognised globally for its expertise
  • Competitive salary based on experience
  • Employee benefits including private healthcare
  • Performance based incentives
  • Full on the job training and support
  • Significant opportunity for advancement. 

About ITGL

We are an IT consultancy, passionate about helping organisations adapt and thrive in the ever-changing digital landscape. We believe in deep partnership between clients and our experts to deliver digital transformation through Cisco’s world-leading technology.

Specialist Areas

  • Collaboration
  • Enterprise networking
  • Security. 

Cisco Accreditations and Awards

  • UK&I Collaboration Partner of the Year 2018
  • Masters Collaboration
  • Advanced Collaboration
  • Advanced Customer Experience
  • Advanced Enterprise Networking
  • Advanced Security
  • Lifecycle Adoption Partner.


Vacancy closing date: 31st July 2020

Contact details

Samuel Cordery

Email - samc@itgl.com

Phone - 07748 673076

To apply for this vacancy please get in touch with the recruiter using the details shown above.

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Submission Terms and Conditions

Terms and conditions for submitting a vacancy onto Milton Park’s website: www.miltonpark.co.uk

  • This job vacancy must be based only on Milton Park
  • The company must be a Milton Park occupier
  • This job vacancy will remain live for 3 months or until further notice from yourself
  • This upload will be reviewed by the Marketing Manager for MEPC before it is set live, once it is set live you will receive a confirmation email
  • Please endeavour to contact the Marketing Manager to ensure the vacancy is removed once the position has been filled