Enter the details of the role here to advertise on the site for free.
Submit a Vacancy
Software Application Specialist - Cisco Webex
ITGL has an opportunity for a dynamic, adaptable individual, with a passion for technology and for educating others on the benefits it can bring. Focused on Cisco Webex, you will have the desire to become a trusted expert within our award-winning Cisco Partner organisation. You will work closely with some of the best Cisco collaboration, commercial, and technical consultants in the industry, to convincingly demonstrate Cisco’s Webex collaboration software.
The role will support our sales and client success practices with the development of an overall education strategy for Cisco Webex technology. You will be tasked with educating our existing and potential clients on the benefits and value that the Webex portfolio can bring. The role will involve pre-sale demonstrations, post-sale training, as well as the creation and management of on-demand content.
As the face of ITGL, the successful applicant will demonstrate confidence, professionalism, approachability, and product knowledge during client demonstrations and training. The role requires the ability to demonstrate the power and effectiveness of Cisco’s Webex tools and to capture attention through relevant storytelling, acting as a critical component of the sales cycle.
Responsibilities and Duties
Develop comprehensive knowledge of the current Cisco Webex technology stack, learn the value proposition, and become familiar with the product roadmap
Support the sales and client success teams as an overlay resource, demonstrating Webex to prospects that have been generated via the marketing team and Cisco referrals
Conduct paid for, virtual training sessions for ITGL clients wishing to obtain greater benefit from the tools they have purchased - effectively communicating features, benefits, and managing client expectations
Create and manage a portfolio of on demand training content, tailored to client requirements, including short videos, PDFs, and written instruction guides.
Knowledge, Skills, and Abilities Required
We do not require existing expertise in all areas but expect applicants to possess the ability and drive to achieve expertise within the training that will be provided. An understanding of Cisco Webex is beneficial, along with a passion to learn, the charisma to engage with clients, and a desire to develop your career. The skills and abilities required, include:
Experience of demonstrating software applications, preferably cloud based, with an enthusiasm for working with clients and external audiences
Proficiency across general office applications
High energy and drive with excellent communication abilities
Able to approach all situations in a personable and approachable manner
Patience and the ability to tailor teaching to various client groups
Strong organisational, presentation, and client service skills
Engaging interpersonal ability with an ability to actively listen and maintain client focus
Self-motivated with the ability to work in a fast-paced environment, multi-task, and quickly adapt to changes.
Opportunity to work with some of the best minds in the industry to help shape your career
Be on the cutting edge of new technology and part of a team that is recognised globally for its expertise
Competitive salary based on experience
Employee benefits including private healthcare
Performance based incentives
Full on the job training and support
Significant opportunity for advancement.
We are an IT consultancy, passionate about helping organisations adapt and thrive in the ever-changing digital landscape. We believe in deep partnership between clients and our experts to deliver digital transformation through Cisco’s world-leading technology.